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[Questions & Answers] I Need Help

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#1
Posted on 2018-04-08 05:31:24 | Show thread starter's posts only

anyone here can help me i know my username but my password is not working did someone change it or someone hack it? how can i still recover my account?

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#2
Posted on 2018-04-08 06:14:48 | Show thread starter's posts only

Hey Nemesius,

If you remember the email you linked to the account, then simply press on Forgot Password, when you log into IGG.com.

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#3
Posted on 2018-04-08 08:07:54 | Show thread starter's posts only

What message do you receive when trying to login? And does the same login work on the official homepage?

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#4
Posted on 2018-04-09 00:44:21 | Show thread starter's posts only

its says wrong account or password... i dont remember the email... and its not working in official homepage

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#5
Posted on 2018-04-09 04:43:30 | Show thread starter's posts only

If you don’t know the password and you don’t know the email, the account is basically lost to you due to your own negligence,

Time to start over

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#6
Posted on 2018-04-09 05:21:48 | Show thread starter's posts only

It does not have to be "Game Over".

You can still try to change your E-Mail-address with this form:
http://service.igg.com/faq/set_email.php

Maybe you remember your E-Mail-address this way:
http://wl.igg.com/main.php
Go to official homepage -> Log out -> Press "Forgot Password" -> Insert the Account Name -> once you continue, you will see a partly censored E-Mail-address of that account.

But if the form in the first link won't help you because you lack a lot of info, there will be no option left to help you.

best of luck.

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#7
Posted on 2018-04-10 00:15:26 | Show thread starter's posts only

its been 3-4 years thats why i already forgot the email..

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